I ordered 4 pillar candles. 3 were fine, but one had a faulty wick which immediately burned down to the candle, and would not stay lit because the wick literally burned away.
Hi there,
Thank you for bringing this to our attention. We're sorry to hear that one of your candles had a wick issue. We take quality control very seriously and want to make this right for you. Please reach out to our customer service team, and we'll be happy to send you a replacement candle.
If the wick was cut too short or breaks off and can't be relit, a helpful tip is to gently heat the top of the candle with a hair dryer and melt some of the wax near the wick until there is enough wick showing to light it again.
We apologize for any inconvenience this may have caused and appreciate your support!
Best regards,
Zach
These tea lights burn beautifully! I have tried the ivory and yellow and both are great!
Thank you for your quick service and wonderful packaging!
Thank you for your kind words! We're delighted to hear that you're enjoying our Pure Beeswax Tea Lights in both ivory and yellow. Our team always strives to provide quick service and carefully package each product. Thank you for choosing our candles. Happy burning!
These cafe lights are exactly what I wanted. They are larger than I thought and burn for a long time. I love the clear cups they are in as the color of the beeswax is beautiful. They burn bright and clear. Will buy again!
Thank you for your glowing review! We're thrilled to hear that our Beeswax Café Lights are everything you wanted and more. We take pride in providing high-quality, long-lasting products and we're glad our clear cups and beautiful beeswax color have added to your satisfaction. We appreciate your support and look forward to serving you again in the future. Happy lighting!
These tapers were sized properly to fit into the holders of our wreath just as expected with a smokeless slow burn.
Thank you for taking the time to leave a review for our Solid Hand dipped Beeswax Advent Sets. We are so happy to hear that the tapers fit perfectly into your wreath holders and provided a smokeless and slow burn. We strive to provide high-quality products and we are glad that you are satisfied with your purchase. Thank you for choosing our Advent Sets.
Long lasting with a subtle beeswax fragrance & warm glow. I love the pillars and recently ordered tea lights for Christmas entertaining. My husband is a backyard beekeeper so we love to support companies that are bee-friendly. 🐝